Help center/Workflows and Reports

Workflows and Reports

How to read a reconstructed workflow, where the numbers come from, and how to follow any figure down to the moment behind it.

Reading a reconstructed workflow

A workflow is a procedure reconstructed from observed activity. Each workflow has a plain-language name, the ordered steps it contains, and the time each step takes. The library collects every workflow found, so you can browse what your organization actually runs.

Where the numbers come from

Every count and duration is computed directly from the captured activity. This includes how many times a workflow ran, how many people ran it, and how long each run took.

Patterns across the workforce

unpak matches the same workflow wherever it appears across people, teams, and tools, and counts how often it runs. A task performed slightly differently across departments appears as a single pattern, with the total hours attached. This makes the most time-consuming work easy to identify.

The evidence behind each number

Every figure on the platform links back to the activity underneath it. From the executive overview you can step into the workflow behind a number, then into a single step, and finally to the observed moment it came from.

  • Overview. The rolled-up picture leadership acts on.
  • Workflow. The counted procedure behind a headline number.
  • Step. One part of that procedure, with its own timing.
  • Moment. The timestamped activity the step was reconstructed from.